Shipping policy

At Prime Archive, we carefully inspect and package every order before shipping.

Processing Time

• Orders are processed within 1-3 business days. 

Shipping Time 

• Standard shipping typically takes 3-7 business days after your order has been processed. 

Order Tracking 

• Once your order ships, you'll receive a tracking number by email. 

Delays 

• Shipping items may be affected by holidays, severe weather, or carrier delays outside of our control. 

Incorrect shipping address 

• Please make sure your shipping address is correct before placing your order. Prime Archive is not responsible for orders shipped to an incorrect address provided by the customer.

Lost or Damaged packages

• If your package is lost or arrived damaged, please contact us within 7 days of the expected delivery date so we can assist you.